Trainee Client Partner – Customer Service

If you want to do more with your healthcare career and deepen your knowledge of healthcare revenue cycle management, you have to look at your healthcare business processes from the customer’s lens. Get smarter about the business of healthcare, join a company that values your work and enables you to become a true partner to your clients by investing in your growth besides empowering you to work directly on KPIs that matter to your clients.

Give your career a boost by becoming a Client Partner for Customer Service.  We are always interested in talking to inspired, talented, and motivated people. Many opportunities are available to join our vibrant culture. Review and apply online below.

Job Location: McKinley Hill, Taguig City

Job Description

  • Serves customers by providing product and service information and resolving product and service problems

  • Attracts potential customers by answering product and service questions and suggesting information about other products and services.

  • Opens customer accounts by recording account information.

  • Maintains customer records by updating account information.

  • Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting, and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.

  • Maintains financial accounts by processing customer adjustments.

  • Recommends potential products or services to management by collecting customer information and analyzing customer needs.

  • Prepares product or service reports by collecting and analyzing customer information.

  • Contributes to team effort by accomplishing related results as needed

Job Requirements

To be considered for this position, applicants need to meet the following qualification criteria

  • College graduate of any course

  • At least 2 years of BPO experience

  • Has good to excellent communication skills

  • Has willingness to work on a permanent night shift schedule

GROW YOUR CAREER WITH ACCESS HEALTHCARE!

More Ways to Apply

Know a friend who would like to work for us? Refer and Earn money when they complete 90 days with Access Healthcare.  Please note that you will need to  connect your Facebook account.