The transformative DNA of innovation
Innovation runs through Access Healthcare's organizational DNA, a legacy established at our founding in 1998. We have consistently evolved to address the increasingly complex demands of the healthcare industry. Our pioneering approach—integrating proprietary technology with exceptional talent—has established us as a global leader in technology-enabled revenue cycle management (RCM).
Our strategic approach
Guided by a commitment to continuous improvement, Access Healthcare leverages AI-driven automation, proprietary workflows, and deep healthcare expertise to deliver efficient, scalable RCM solutions. We empower healthcare organizations to optimize financial performance, streamline operations, and enhance patient care delivery.
Beyond service: a strategic partnership
More than a service provider, Access Healthcare serves as a trusted strategic partner in healthcare. By helping providers navigate complex reimbursement systems and achieve financial sustainability, we enable healthcare organizations to concentrate on their primary mission: delivering exceptional patient care.
Growth strategy
Our recent strategic investment from New Mountain Capital accelerates our mission of transforming revenue management for healthcare providers. This partnership enhances our capacity to scale, develop next-generation technologies, and expand into emerging markets—all while maintaining our core principles of innovation and operational excellence.
Our Heritage and History
With a rich legacy spanning decades, Access Healthcare has grown and adapted to the ever-changing landscape of the healthcare industry.
Our journey showcases strategic acquisitions, mergers, and a strong focus on advanced technologies, allowing us to deliver exceptional services that optimize revenue cycle and drive positive change in healthcare organizations.
Today, we stand at the forefront of the industry, continuously pushing boundaries and shaping the future of healthcare services.
PROFILE SNAPSHOT
Below is a snapshot of our DNA and some quick facts.
OPERATING MODEL
Our team of over 27,000 revenue cycle professionals helps our clients redefine their revenue cycle and achieve superior administrative, financial, and clinical outcomes. We work with our clients to provide unmatched global delivery cost structures, market-leading automation solutions, and consistent quality. Scalability. Automation. Transparency.
Our revenue cycle services operating model:
Delivers superior business outcomes by applying our unique best practice combination of people, process, technology, and analytics
Utilizes technology to enable business efficiency and effectiveness
Apply workflow, knowledge management, and employee productivity improvement tools (arc.in)
Automate processes with our purpose-built, proprietary robotic process automation, and analytics platform, echo
Deploys top-notch people (recruiting, training, and retaining the right people, at scale)
Quick Facts
Created in 2011 by leaders of Vision Healthsource (acquired by Dell Services), a leader in providing revenue cycle services
Privately held. Investors include former executives at Dell Services (Perot Systems) and Ross Perot Jr.
Leaders with experience in building multiple large-scale business process services operations serving hundreds of healthcare organizations
20 global delivery centers in 9 cities in India, the Philippines, and the USA
Developed and launched echo – The industry’s first Intelligent Revenue Cycle Process Automation platform
Support 500,000+ physicians and process over 400 million transactions per year
Coverage of 80+ specialties
Manage $120+ billion in claims annually
Deep experience with all billing platforms and payers
World-class service level guarantees
Latest News and updates
Our Purpose and Values
Our Purpose is to “Be the most respected healthcare business process and IT services team in the world”. We are marching steadily towards achieving our purpose and our journey is defined by a core set of values. Our values are the foundation of our culture and the people we aspire to be. We focus on delivering value to our customers by applying our expertise and skills and working with our partners.
Our community service program
We have a responsibility to protect and enrich the communities in which we live work, together with our stakeholders - team members, our extended families, customers, and supplier. It is a core part of our business, and we embed social responsibility into everything we do. Through our corporate social responsibility initiative, we
School Adoption: Supporting the education of underprivileged communities through financial support of schools near our offices
Hunger Elimination: Partnering with NTFB and Get Shift Done allowed us to feed families throughout the pandemic
Disaster Relief: Helping communities rebuilt after global calamities such as
Swacch Bharat: Ensuring clean communities for our neighbors
Blood Drives: Offsetting the global shortage by mobilising participation of donors and help save lives
Tree planting: Helping our planet breathe by planting saplings on deforested, undeveloped land