The first step towards effective Revenue Cycle Management (RCM) is to identify the core metrics to be focused on, the actions to be taken to optimize them individually, and ultimately the specific goals you seek to achieve on each section of the cycle.
Healthcare and revenue cycle trends for 2023 and beyond
As we set out to write the trends for 2023, we see that operational efficiency is now the central theme for hospital and healthcare systems leaders. The trends we covered in our 2022 paper continue to get stronger. These included the dawn of the digital health era, the rise of telehealth, the shift to work-from-home models, surprise billing regulations, AI-enabled processing, rogue nation-states leading to increasing cybersecurity risks, and patients now responsible for a rising portion of payments. 2023 is likely to be a very different and fast-paced year and mark a definitive shift in how healthcare is delivered and paid.