THE AWARDS RECOGNIZES TECHNOLOGY EXCELLENCE IN OUR ECHO RPA SUITE, ECHO PAY DOCUMENT PROCESSING SOLUTION AND OUR ARC.IN MOBILE APP
The Inkspell InnTech Awards 2021 recognized Access Healthcare's commitment to technology with Gold awards in the following three categories:
echo RPA suite for Excellence in Robotic Process Automation technology in the technology-specific innovation category
echo Pay, our intelligent document processing solution, won the Best Technology Solution for Document Processing in the function-specific innovation category
arc.in Mobile App in the Overall Technology Excellence category
Access Healthcare wins the gold honors in three categories at the Inkspell InnTech Awards 2021
The awards were announced at the August Fest 2021, an online event organized by Inkspell & Global Trends Forum on Wednesday, 25 August 2021.
echo RPA suite: Customizable automation
With an entire ecosystem of intelligent revenue cycle bots built on the latest machine learning and artificial intelligence technologies, echo is the first-ever practitioner-developed automation platform in the revenue cycle space. The echo suite employs a micro-services-based architecture, which makes it highly customizable and configurable. As an automation platform, the echo automation suite can be deployed to automate any process needs. The solution consistently delivers business results across the entire RCM chain of eligibility verification, data entry (demographics and charge capture automation), medical coding, high volume payment posting, accounts receivable management, denial management, and appeals. Write to us to learn how we can address your process-specific automation needs.
echo Pay: Eliminating manual effort and errors
Access Healthcare processes over 100 million payment transactions per annum on behalf of providers across the United States, estimated to be the highest volume of payment transactions processed on a single platform. Explanation of Benefits (EOB) documents do not significantly standard image format or quality across payers. That, together with the varying number of line items in each patient-physician encounter, makes EOB processing a tedious manual process, especially when dealing with large volumes.
echo Pay is an intelligent, automated payment posting solution that eliminates the effort and reduces the likelihood of errors in EoB processing. echopay uses multiple technologies such as o optical character recognition and machine learning to support varying file formats for over 3,000 payers. To learn more about echopay's high-volume payment processing capabilities, contact us.
arc.in Mobile App: Digital governance for BCP
Access Healthcare developed a mobile app on an emergency basis as a business continuity response to the COVID pandemic to enable over 12,000 team members to transition to work from home mode. The arc.in mobile app ensures effective management of resources and assets. It allows all employees to use their mobile devices to gain secure access to the relevant portions of the arc.in’s workflow management platform, which powers our business operations.
By leveraging the broad capabilities of the arc.in mobile app, Access Healthcare transitioned as many as 12,000 associates to a work-from-home model in just over one week. The significance of this achievement is that our healthcare provider clients could continue to deliver critical medical services and get reimbursed for the services, even during the pandemic's peak.
Are you looking to do more with your workforce? Talk to Access Healthcare about improving workforce productivity through employee collaboration and digital governance solutions.
Significance of the Access Healthcare technology suite
Both the echo RPA suite and the arc.in mobile app have proved to be crucial in the management of business continuity planning (BCP) during the COVID-19 pandemic and the subsequent recovery phase. They seamlessly integrate into our service delivery workflow management platform, enhancing efficiency through strategic automation of key processes and provide better visibility for effective operations management. They play a key role in actively distinguishing Access Healthcare from our competitors in the revenue cycle management space by helping demonstrate our value as a crucial partner to the US healthcare industry.