Grow your career with access healthcare!
Work location: Mckinley Hill, Taguig City
Key responsibilities
Facilitate virtual and in-person training for new hire, skill enhancement, knowledge update and compliance training sessions
Send daily attendance, training, and class endorsement reports
Update class training dashboards, curriculum, modules, and assessments, as needed
Track and input trainee assessment and performance data
Perform skill, knowledge and behavior coaching sessions, as needed
Create weekly product knowledge tests, report completion and adherence reports
Perform root cause analysis, document insights, create recommendations and action plans on program KPIs
Participate in quality team calibration calls and submits calibration forms
Attend internal and external training and program calls, as needed
Execute and complete all HR-related governance processes and documentation
Ensure timely and open communication with all partners, stakeholders and clients
Perform peer training observations and provide operations floor support
Provide up-to-date recommendations on training and facilitation trends
Perform and complete ad hoc tasks and deliverables as assigned by training leadership
Job Requirements
Passionate in facilitating for multiple programs and/or lines of business
Solid grasp of the Adult Learning Theory and Kirkpatrick Model
Expert in creating content, training material, assessments, and other training collateral
Proficiency in Microsoft Office Applications
Willing to work at our office in McKinley Hill, Taguig
Qualifications
Must be a Registered Nurse with active license
Minimum 2 years of training experience
Experience in coding, utilization review and denials management are a plus
More Ways to Apply
Email us at: PH_TA_TEAM@accesshealthcare.com
Call us at: (+63) 2823-8280
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