Client Partner for Accounts Receivable - Claims Tracking

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Access Healthcare is hiring Accounts Receivable (AR) Claims Tracking specialists with 1 to 4 years of experience to join our team in the Philippines. Fluent verbal communication skills are essential for this role, since it involves outbound calling and stakeholder communications. This is a work from office, night shift position, based in McKinley Hill, Taguig.

We are always interested in talking to inspired, talented, and motivated people. Many opportunities are available to join our vibrant culture. Review the job description given below and apply online if it suits your profile.

Job Location: McKinley Hill, Taguig City

Job Description

  • Follow up with insurance companies on denied claims through internal/client workflows

  • Inspect patient documentation including authorization, nursing notes, medical documentation on client's systems, etc. and interpret the explanation of benefits ahead of conducting follow up

  • Work towards optimizing key metrics such as days in A/R and collections rate, while keeping accurate records of all actions taken, insurance documentation and call notes to maintain a clear audit trail

  • Analyze accounts receivable data to understand reasons for underpayment, denials and excessive days in A/R and document these using appropriate codes

Job REQUIREMENTs

To be considered for this position, applicants need to meet the following qualification criteria

  • Fluent verbal communication skills for outbound calling

  • Strong knowledge of denials management and A/R fundamentals

  • Willingness to work continuously in night shifts

  • Basic working knowledge of computers.

Qualifications

  • 1-4 years of experience in AR follow-up/denial management for US healthcare

  • Knowledge of healthcare terminology and ICD/CPT codes

  • Familiarity with popular medical billing software packages will be considered a plus. We will provide training on any client-specific software to be used.

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