As revenue cycle processes need to be addressed in an integrated manner rather than at an individual process level, there is a need to move to an automation platform that improves productivity and overall business outcomes.
National Oncology Chain Boosts Annual Collections by $33 Million
As a fast-growing national chain of oncology centers with operations in over 20 states sought to accelerate growth through acquisitions, they were looking to address significant revenue cycle denials issues even as they integrated the acquired practices.
In 2019, they turned to Access Healthcare to transform their revenue cycle operations by standardizing processes across the revenue cycle, addressing clinical denials, and improving collections. We utilized a seasoned revenue cycle team, including a strong transition team, clinical coders, denial management experts, and operations leaders to shift focus from denial management to prevention.
Anesthesia Billing Company Overcomes Surge in Claims and Cash Flow Errors
Our client, a nationwide medical billing and software company for anesthesia practices, had challenges when it came to billing volumes and AR recovery. By adapting our best practices from years of experience, along with our quality-centric services and efficiency, we were able to overcome a surge in claims and cashflow errors in a complex payor mix with our insurance verification solution.
Collaborative Revenue Cycle Outsourcing Relationship
In today’s healthcare landscape, the need to do more with less has never been greater. Those companies providing services to the healthcare industry are being asked to streamline processes and increase efficiency at every step. Sometimes this results in a breakdown of quality and trust. Even a company that places a very high value on the quality of their services and maintaining a positive relationship with their customers may not keep up with the rapidly growing demands of the industry and are forced to outsource part of their business. Unfortunately, sometimes those partners don’t have the same values.
Revenue Cycle Transformation for a DME Company
A large, durable medical equipment (DME) billing software company was looking to expand its revenue cycle management business aggressively. They knew their in-house team and manual processes would not be able to scale and would impact their profit margins. They began to search for an outsourced vendor to partner with and allocate portions of their revenue cycle management. It was imperative that the outsourced vendor be able to handle and scale with the company’s aggressive growth plan and not impact delivery for their current customers.