How Access Healthcare provided tech-driven processes, a governance structure, and knowledge management strategies to achieve results
From augmentation to ownership: Transforming customer service for a market leader
Turning backlogs into breakthroughs: A revenue cycle success story
Exact Sciences Corp., a prominent molecular diagnostics company known for its revolutionary product, Cologuard, sought to streamline its order entry process to enhance efficiency and reduce operational backlogs. Access Healthcare was chosen to implement a robust order entry system, aligning with Exact Sciences’ vision of delivering seamless and timely patient care
Scaling to new heights: Transforming CDI and coding process for a $9B acute care system
Streamlining revenue cycle processes using automation, optimized workflows and education
Transparency by design: a collaborative solution for enhanced efficiency and trust
The healthcare industry faces relentless pressure to optimize operations, cut inefficiencies, and enhance financial performance. As a result, healthcare service providers are often expected to deliver more with fewer resources, risking quality compromises and straining customer relationships. Even organizations committed to exceptional service may struggle to keep up with industry demands, making outsourcing a necessary strategy for maintaining efficiency and service excellence.
Recovering $10M in revenue helps drive sustainable growth
A growing regional billing company faced a critical challenge. Despite ambitious goals to acquire new provider clients, the company struggled to manage its existing book of business. Their A/R backlog continued to grow, and their outdated processes were no longer effective in keeping up with revenue cycle demands. Without a fundamental shift in strategy, they risked not only losing financial momentum but also damaging their industry reputation and limiting their ability to scale.
Turning revenue loss into revenue gains
An electronic health record (EHR) and practice management company for ambulatory care providers sustained significant revenue loss due to workflow inefficiencies stemming from its previous partner. As the software provider sought to rebuild its value proposition, improving customer satisfaction became a top priority.
The company’s leadership turned to Access Healthcare to resolve these revenue cycle management (RCM)challenges, optimize its revenue cycle, and ensure that financial performance aligned with its long-term business goals.