How Access Healthcare provided tech-driven processes, a governance structure, and knowledge management strategies to achieve results
From augmentation to ownership: Transforming customer service for a market leader
Turning backlogs into breakthroughs: A revenue cycle success story
Exact Sciences Corp., a prominent molecular diagnostics company known for its revolutionary product, Cologuard, sought to streamline its order entry process to enhance efficiency and reduce operational backlogs. Access Healthcare was chosen to implement a robust order entry system, aligning with Exact Sciences’ vision of delivering seamless and timely patient care
Scaling to new heights: Transforming CDI and coding process for a $9B acute care system
Streamlining revenue cycle processes using automation, optimized workflows and education
Revenue recovery: how a leading academic medical center streamlined its revenue cycle management operations
Our client, a prestigious academic medical system renowned for its excellence in patient care, faced a revenue cycle challenge due to growth. The system serves more than 2 million outpatient visits and manages approximately 300,000 inpatient discharges annually and is comprised of six acute care facilities, four suburban hospitals, and numerous outpatient locations.
Access Healthcare's best practices and methodologies make short work of 65,000 charge entry transactions backlog
Backlogs are common in many steps along the revenue cycle. Whether they result from a surge of patient encounters, a lack of resources, or inefficiencies in the process, the result can be debilitating to medical practice. Charge backlogs delay claim submissions which lead to delayed reimbursement, which can skew revenue reports. In addition, delayed claims can result in timely filing denials, which cannot be appealed successfully.
$10 Million collected from accounts receivable backlog, Positioned client for Growth
Accounts Receivable backlog is not uncommon, particularly in consideration of the ever-increasing complexities of Revenue Cycle Management. While somewhat understandable, the negative impact on the business can be severe. Not only does overall financial health suffer, but for both billing companies and healthcare systems, reputations and the opportunity for growth will be compromised.