We are seeking a dynamic and experienced leader to oversee our Payer Services operations. The ideal candidate will be responsible for setting productivity standards, developing quality control systems, and ensuring smooth transitions for new projects and clients. Apply now and lead our operations team in Chennai.
JOB LOCATION: CHENNAI, INDIA
KEY RESPONSIBILITIES
Establish productivity standards for all Payer Services operations
Collaborate with senior leaders to develop a robust quality control system for the Accounts Receivable process
Propose continuous process improvements to enhance value and manage Payer Services effectively
Participate in the transition of new projects, engage with clients, and ensure the team meets business requirements
Oversee project progress and participate in client meetings
Facilitate and monitor quality standards for executives
Ensure a seamless transition for all new clients within Payer Services functions
Address operational and staffing issues promptly and effectively
Job requirements:
Excellent communication and people skills
Available to work at office in US Shift (06:00 PM to 03:00 AM IST)
Strong project management and client coordination skills
QUALIFICATIONS
Minimum 11 years of work experience
Proven experience in a leadership role within Payer Services or a related field
