The Assistant Manager for Talent Development is responsible for facilitating and conduct in-house supervisory training programs, manage the new hire induction for Chennai and coordinate the design of e-learning modules for the organization. If you’re ready to make an impact and help shape the next generation of Healthcare RCM professionals, apply now!
Job Location: Chennai, India
KEY RESPONSIBILITIES
Train, and certify first time supervisors and tenured junior level supervisors for their role as team leaders and managers
Work with the Instructional Designer to develop e-learning modules for annual compliance training, micro-training courses for employee development and other projects
Maintain and send necessary training reports to the training manager and department head
Manage the weekly new hire induction program by coordinating with talent acquisition team and various cross-functional teams
Create and update relevant training modules
JOB REQUIREMENTS
Relationship Management and facilitation Skills
Knowledge on feedback and coaching methodologies
Excellent Verbal and Written Communication
Excel and PowerPoint knowledge for reporting & data analysis
QUALIFICATIONS
Any graduate with minimum 8 years of experience in international BPO companies is preferred
At least 4 years of experience in Talent Development
2+ years of experience in instructional designing for building training programs for adult learning
Knowledge of Instructional Design tools and applications (Storyline, Captivate, Vyond, Easy Generator) is desired but not mandatory
Experience in navigating a matrixed and virtual environment
Recognized certifications on Talent Development, Instructional Design or Diploma in Training will be an added advantage
